If you like the automated quotes generated by Click, but you don’t have much time to distribute and follow up on them, you need CustomerClick. CustomerClick delivers an easy method for automating the close of SMARTnet renewal opportunities.
With CustomerClick, Comstor does all the heavy lifting for you – we generate customized quotes and send them to your clients. And, if you’d like, we can even have one of our live agents follow up on them. Getting CustomerClick is like adding another sales expert to your team.
How CustomerClick works:
When you sign up for CustomerClick, Comstor becomes a member of your sales team and can begin reaching out to your customers on your behalf. We’ll keep an eye out for your upcoming renewal opportunities. When we spot one, we’ll generate a renewal quote branded with your company logo and distribute it directly to your customer. Each quote will be validated with a Cisco quote number prior to being sent.
Once a quote is distributed, a customer can contact you directly to place their order. Or, for a small fee we can arrange for a live Cisco SMARTnet agent to field inbound inquiries and make outbound follow-up calls.
With CustomerClick, you’ll never miss another SMARTnet renewal again.