If you like the automated quotes generated by Click, but you don’t have much time to distribute and follow up on them, you need CustomerClick. CustomerClick delivers an easy method for automating the close of SMARTnet renewal opportunities.

With CustomerClick, Comstor does all the heavy lifting for you – we generate customized quotes and send them to your clients. And, if you’d like, we can even have one of our live agents follow up on them. Getting CustomerClick is like adding another sales expert to your team.

How CustomerClick works:

When you sign up for CustomerClick, Comstor becomes a member of your sales team and can begin reaching out to your customers on your behalf. We’ll keep an eye out for your upcoming renewal opportunities. When we spot one, we’ll generate a renewal quote branded with your company logo and distribute it directly to your customer. Each quote will be validated with a Cisco quote number prior to being sent.

Once a quote is distributed, a customer can contact you directly to place their order. Or, for a small fee we can arrange for a live Cisco SMARTnet agent to field inbound inquiries and make outbound follow-up calls.

With CustomerClick, you’ll never miss another SMARTnet renewal again.

 

Complete a CustomerClick Information
Release Form.

 

Within 48 hours, a customer representative will contact you to schedule a program review.

 

Upon completion of the program review, you'll receive a pricing report. This report will display all your open opportunities and the cost to utilize CustomerClick to follow up on these opportunities. A customer representative will set up a time to review this report with you and discuss the next steps in getting started with CustomerClick.

 
  • Increase your Cisco SMARTnet renewal business
  • Branded quotes delivered directly to your customer
  • Dedicated Cisco SMARTnet sales agents

Using Click is easy.
Learn more at ClickU now.

 

(t) (800) 955-9590 ext. 5143
(e) comstorclick@comstor.com
Ask about CustomerClick

 
 

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